Empowerment, Teamwork, Communication

 Week 9 - Marketing Providing Value to Customers. 

I think in terms of “Teamwork”, we can understand that a team is a group of people with complementary skills who work together to achieve a specific goal. Teamwork brings diverse areas of expertise to bear on organizational problems and projects. (5) characteristics of work teams are: accountability for achieving specific common goals, function interdependently, stability, authority, and operate in social context. I found it interesting to see the types of teams in a company setting. Manager-led, self-managing, cross-functional and virtual teams - each one provides a relationship to be created defined and carried out. I would like to improve my skills in Technical, Decision-making and Interpersonal that can help me in management positions. I also want to improve on my weaknesses such as overcoming challenges, and maintaining a group. 

• Describe an effective team you have been part of and discuss what made this team successful.

I am part of an effective team at my current job. I am in the airline industry and teamwork is what makes us function. I can understand in our readings and see that we function better if it’s done cohesively. Ensuring flights arrive and depart on time are a huge part of the airlines successes in running a business and making sure that we provide a reliable service to each customer. 

• Describe a negative team experience you've had and explain what you could have done to improve the experience.

In the same job, we experience negatively at a high rate. Attitudes and personalities tend to change the team dynamic, trust is hard to find. Advancements amongst one another are magnified. In my personal experience I have to take things as a grain of salt in terms of keeping my relationships at work to a business matter. I say this to breakdown that depending on the individual goals of an employee. We have to understand what can we do as a team in order to achieve the goals as a company. If I do not care about the job, it will affect my ability to provide for the company’s needs. I am driven to facilitate an environment of support and accountability so that I can perform better and lead a team better.